Alfa Laval (India) Ltd has opened a Toll free number for all clients and stake holders to be in easier contact with the company. The initiative is part of a continuous strive for Superior customer service and ease of contact. Company Toll free number will be visible in all future documentation as well as on equipment serviced by Alfa Laval.
Through this number the stakeholders will be routed to a Service representative responsible for customer’s local requirement. The service representative will secure that the caller gets in touch with the relevant service, competence or individual that can provide personalised assistance with any existing equipment or a future requirement.
The Company looks forward to continuously optimize the performance of its customers’ processes time and time again!
About Alfa Laval India Alfa Laval (India) traces its origin to 1937 as a trading company. During 1960s, it merged with Alfa Laval Limited to become Vulcan Laval Limited. During 1980s Alfa Laval AB became the largest shareholder with a 40% stake. Over a period of time, Alfa Laval have consolidated their shareholding in the Company which at present stands at 98.20%.
Alfa Laval (India) is a leading provider of specialized products and engineering solutions based on its Swedish principals Alfa Laval Group’s key technologies of heat transfer, separation and fluid handling. Besides, Alfa Laval products & systems are widely used in a variety of applications in Indian industries like Food Processing, Inorganic, Marine, Pharmaceutical, Oil & Gas, Energy, Effluent Handling, Steel & Metal, Sugar, Petrochemical, Pulp & Paper, Distillery, Starch, Edible oil Processing and Brewery. The Company holds ISO 9001:2008 Certification from LRQA of UK for its entire manufacturing operations and after sales services.
About Alfa Laval Group Alfa Laval is a leading global provider of specialized products and engineering solutions based on its key technologies of heat transfer, separation and fluid handling.
The company’s equipment, systems and services are dedicated to assisting customers in optimizing the performance of their processes. The solutions help them to heat, cool, separate and transport products in industries that produce food and beverages, chemicals and petrochemicals, pharmaceuticals, starch, sugar and ethanol.
Alfa Laval’s products are also used in power plants, aboard ships, oil and gas exploration, in the mechanical engineering industry, in the mining industry and for wastewater treatment, as well as for comfort climate and refrigeration applications.
Alfa Laval’s worldwide organization works closely with customers in nearly 100 countries to help them stay ahead in the global arena.
Alfa Laval is listed on Nasdaq OMX, and, in 2014, posted annual sales of about SEK 35.1 billion (approx. 3.85 billion Euros). The company has about 18 000 employees.
www.alfalaval.com
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