BWI: Aspect® to be Presenting Sponsor at BPO India Forum

Press release from Business Wire India
Source: Aspect Software
Monday, April 30, 2012 03:12 PM IST (09:42 AM GMT)
Editors: General: Consumer interest, People; Business: Business services, Information technology; Technology
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Aspect® to be Presenting Sponsor at BPO India Forum


Gurgaon, Haryana, India, Monday, April 30, 2012 -- (Business Wire India) -- Aspect, a leading provider of customer contact and Microsoft® platform solutions, is pleased to announce that it will be the presenting sponsor for "BPO INDIA FORUM 2012" an exclusive event for C-suite executives and senior decision-makers to be held in Gurgaon and Mumbai on 9th and 11th May, 2012. Attended by key Industry leaders and decision makers, the Forum is aimed at conceiving breakthrough approaches to delivering business value through IT for the fast-evolving technologies and industry trends. This year the Forum will feature path breaking sessions, panel discussions and actionable takeaways on today's hot topics including: driving non-linear growth curve, growing key accounts profitably, managing and integrating a global workforce, redefining the technology agenda - from enabling to changing the game for the industry, leveraging technology to improve profitability and win clients in new geographies and segments.

Commenting on the sponsorship, Mr. Rajeev Soni, Aspect Country General Manager, India, & Mid-East, said, "We're very pleased to be a part of BPO India and exchange ideas with some of the best IT minds in the country. The BPO Forum 2012 is leading the way with dynamic thinking and providing the ideal platform for technology and business confluence and we are delighted to be a part of this conclave. We are excited to show attendees how Aspect unites the enterprise with next-generation customer contact solutions that build, enhance and sustain stronger customer-company relationships. Our unified solution for multi-channel interactions and seamless customer service provides us with a unique proposition to meet the demands of Consumer 2.0."

Aspect's next generation technologies support organizations across BPO, KPO, HPO, LPO, Banking and Financial, Telecom, Hospitality & Tourism, Consumer Durables, and Healthcare segments to enhance customer service and expand retention and acquisition strategies.

As a presenting sponsor for the event, Aspect will also showcase innovation in delivering the Next Generation Customer Contact around unified communications, fraud management, SMS alerts, proactive customer contact, workforce management and productivity that enables business processes with real-time communications, mobility and Web 2.0 technologies to deliver of the best customer experience. Today, Aspect is helping the world's leading organizations engage with consumers on their terms.

About Aspect

Aspect builds customer relationships through a combination of customer contact software and Microsoft platform solutions. For more information, visit www.aspect.com.

Follow Aspect on Twitter at @AspectUC. Read our blogs at http://blogs.aspect.com.

Aspect, Unified IP, and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.



CONTACT DETAILS
Jayanta Bhattacharjee, Aspect, +91 7738246404, Jayanta.bhattacharjee@aspect.com

KEYWORDS
CONSUMER, PEOPLE, BUSINESS SERVICES, IT, TECHNOLOGY

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