BWI: Wipro BPO recognized as the ‘Best IT Enabled BPO’ by Alsbridge

Press release from Business Wire India
Source: WIPRO
Tuesday, May 24, 2011 04:44 PM IST (11:14 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology, Media & entertainment; Technology
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Wipro BPO recognized as the 'Best IT Enabled BPO' by Alsbridge
Recognition conferred at Outsourcing Center's 15th Annual Outsourcing and Service Provider Excellence Awards' 2011

Bangalore, Karnataka, India, Tuesday, May 24, 2011 -- (Business Wire India) -- Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, the Global Information Technology, Consulting, and Outsourcing Business of Wipro Limited (NYSE: WIT) was awarded the 'Service Provider Excellence' Award in the 'Best IT Enablement in BPO' category, at the Outsourcing Center's 15th Annual Outsourcing and Service Provider Excellence Awards' 2011. The awards were organized by Alsbridge Inc, a global advisory firm with expertise in IT & BPO, shared services and Finance & Accounting and benchmarking.

The recognition is a testimony to the value that customers have realized from Base)))T which is Wipro BPO's technology-augmentation route to help customers resolve business problems and unlock true value from outsourcing.

Wipro BPO which provides a broad spectrum of services across CRM, Back Office Transaction Processing, Industry specific Solutions and BPO Consulting complements its customer engagements with its technology-enabled process-layer, Base)))T. It is a combination of Wipro's deep IT services expertise combined with its vast experience in outsourcing services. The extensive breadth of tools provided by Base)))T eliminates the need to deploy multiple point solutions and has proven to be a cost effective solution for customers with quick results. Base)))T is being used by 19 customers across eight countries with over 2200 users. Business benefits for customers include enhanced process effectiveness, improved governance and control, increased process and people efficiency, reduced risks and minimal technology investments.

"We are delighted to receive this recognition from Alsbridge. We have always believed that BPO customers are looking to utilize their existing assets completely before spending on new technology. This award is an acknowledgment to Wipro BPO's technology excellence and ability to partner with client organizations to meet all their people, process and technology requirements. Base)))T is our way of resolving customers' business challenges through technology. It gives us great satisfaction to watch our customers get delighted with the visibility and control they have on their own outsourced processes" said Nithya Ramkumar, General Manager, Wipro BPO.

"Successfully executed outsourcing strategies blended with the right technology choice enabled each organization to achieve critical business goals and improve margins," said Debra Floyd, COO, Outsourcing Center. "Innovative approaches are becoming critical for companies to gain competitive advantage and technology is taking the lead as a business process lever, today. These award-winning partnerships demonstrate models for success across industries."

Outsourcing Center is an Alsbridge company. The Outsourcing Excellence Awards annually recognize the world's best outsourcing arrangements. The judges select relationships that demonstrate best practices, create and sustain a competitive advantage, provide business transformation, achieve value, and benefit both buyer and service provider over time. The Outsourcing Center conducts the annual awards program and is an online community specializing in thought leadership, best practices, and innovation in outsourcing.

Wipro BPO, the Business Process Outsourcing service line of Wipro Technologies, is one of the largest BPO service providers on a global delivery platform. Wipro BPO has the capabilities to provide onshore, nearshore, offshore and hybrid delivery options with operations in more than 28 centers in 11 countries. The services portfolio spans industry specific solutions in Customer Contact center (technical and non-technical; voice and non-voice), Finance and Accounting outsourcing, Human Resource outsourcing, Supply chain management, Knowledge services including Data Management and reporting, Legal process outsourcing, and Sales and Marketing outsourcing.

About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a leading Information Technology, Consulting and Outsourcing company, that delivers solutions to enable its clients do business better. Wipro Technologies delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology"- helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation and an organization wide commitment to sustainability, Wipro Technologies has 120,000 employees and clients across 54 countries.

For more information, please visit www.wipro.com

Forward-looking and Cautionary Statements

Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.


CONTACT DETAILS
Dirk Lewis, India, Wipro Technologies, +91 7760983976, dirk.lewis@wipro.com
Kathleen Ulrich, US, Wipro Technologies, +1 (732) 509-1337, kathleen.ulrich@wipro.com
Rahul Kadavakolu, UK, Wipro Technologies, +44 7920205496, rahul.kadavakolu@wipro.com

KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, IT, MEDIA, TECHNOLOGY

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