Press release from Business Wire India
Source: element14
Monday, November 29, 2010 04:50 PM IST (11:20 AM GMT)
Editors: General: Consumer interest, People; Business: Advertising, PR & marketing, Business services, Information technology; Technology
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Element14 Wins "Engineers' Favourite Distributor" Award by EDN China
For the second year running, EDN China Innovation recognises for its distinctive customer service, extensive product portfolio and innovative ecommerce and online community solutions
Bangalore, Karnataka, India, Monday, November 29, 2010 -- (Business Wire India) -- element14, formally Farnell Electronics (I) Pvt Limited the industry's first fusion of commerce and online community supporting millions of engineers and purchasing professionals worldwide, today announced that its business in Greater China has won the award for "Engineers Favourite Distributor" at the 2010 EDN China Innovation Awards, for the second consecutive year. The design engineers and industry experts who voted specially recognized element14 for the strong customer centric services, extensive and innovative product portfolio, CAD software and unique online community with in-depth information on the latest technologies and environmental legislation.
Nader Tadros, Marketing & eCommerce Director, element14, Asia Pacific said, "element14 is delighted to be once again recognized by EDN China's readers who are also engineers and important stakeholders. This is a special award for us as it is determined based on votes by industry professionals who use our services and solutions in their daily work. We are committed to our customers and are focused on introducing only the most advanced and innovative product and customer service solutions."
The EDN China Innovation Awards is a premier event for China's engineering community. The awards marked the culmination of five months of voting in various categories by engineers and industry experts who are EDN China readers.
"We invest a tremendous amount of resources to ensure we continue to be the leading distributor in the region and in our new avatar as element14, providing the design engineering and maintenance, repair and operations sectors across the Asia Pacific region a full suite of unrivalled end-to-end support and solutions," continued Nader Tadros, Marketing & eCommerce Director, element14, Asia Pacific.
To ensure this, element14 has doubled its inventory within APAC to over 120,000 unique products from more than 3,500 leading suppliers. Stocked across its Regional Distribution Centres located in Sydney, Singapore and Shanghai, delivery times are expedited for all purchases, allowing for next-day delivery across most cities and customers are able to make purchases via multiple channels in their local language and currency. element14 has also implemented an enhanced after-sales experience with 24/7 customer service and 24/5 online technical support, providing round-the-clock assistance.
element14's pioneering blend of commerce and online community has created a new dimension for conversation and collaboration. Design engineers are now able to research, discuss, collaborate, learn and purchase the latest solutions on one platform. A wide variety of innovative offerings for the design engineering community such as EAGLE PCD software, Technology First magazine, online TechCast and its Global Technology Centres are all available for use through element14.
About element14.
element14 offers more than 120,000 products, for next-day delivery from its three distribution hubs located in Shanghai, Singapore and Sydney. The company offers 24/7 telephone support for customers in four languages (English, Mandarin, Thai and Korean), 24/5 online technical support, catalogue sales, with a hassle-free return policy.
Please visit . hypehttp://in.element14.com/ This eCommerce site is integrated with the Group's global online Community portal ( www.element14.com ).
Worldwide, element14 is the first collaborative community, research portal and eCommerce website for design engineers and electronics enthusiasts. The website provides product data, design tools, technology information and top brand components to seamlessly facilitate the design process; users can consult industry experts and collaborate with peers around the globe. element14 online Community is sponsored by Premier Farnell plc (LSE: pfl).
About Premier Farnell
Premier Farnell plc is leading the way in the high service, multi-channel provision of essential products, information, software and technology solutions to electronic design engineers, maintenance and repair engineers and purchasing professionals globally. Its differentiated proposition includes 29 local language transactional websites, and the critically important element14 ecommunity for design engineers - an industry first (www.element14.com). With sales last year of £795.3m and underlying profits of £54.8m the Group distributes its comprehensive portfolio of products and services throughout Europe, North America and Asia Pacific, supported by a global supply chain of over 3,500 suppliers and an inventory profile developed to anticipate and meet its customers' needs. Recently awarded Platinum status by the Business in the Community Corporate Responsibility Index the business takes its CSR commitments very seriously.
While global in scope, Premier Farnell recognises the individual needs of each market and has continued to internationalise its model accordingly, trading locally under different brand names. Its primary electronics businesses trade as Farnell in Europe, Newark in the US, Canada and Mexico and Farnell Newark in Brazil. Across Asia Pacific the business trades as element14.
Key Facts:
- Over 3,500 leading suppliers
- Over 400,000 products stocked with access to over four million
- Millions of customers in over 156 industries
For more information, visit the website at www.Premierfarnell.com
About EDN China
Since EDN China was launched as the first magazine to focus on electronics design for China 13 years ago, the country's electronics industry has become more and more integrated with the global market. It is the core mission of EDN China to help design engineers and managers in China to design and develop competitive products for both local and global markets. More information is available at http://www.ednchina.com/ .
CONTACT DETAILS
Hui-Yun Chen, Communications APAC, element14, Asia Pacific, +65 63803239, hychen@element14.com
KEYWORDS
CONSUMER, PEOPLE, MARKETING, BUSINESS SERVICES, IT, TECHNOLOGY
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