BWI: MindTree Launches Multi-Channel Commerce Solution Portfolio for Retailers in Australia

Press release from Business Wire India
Source: MindTree
Wednesday, September 30, 2009 05:11 PM IST (11:41 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology, Retailers; Technology
--------------------------------------------------
MindTree Launches Multi-Channel Commerce Solution Portfolio for Retailers in Australia
New Solutions Create Synergies between Online and in-Store Shopping for Enhanced Customer Experience

Sydney, Australia, Wednesday, September 30, 2009 -- (Business Wire India) -- MindTree Ltd, a global IT Solutions Company, today announced expansion of its service offerings for the retail market in Australia, and introduced new Multi-Channel Commerce Solutions. Designed to help retailers adopt a more customer-centric strategy, MindTree's offerings synchronize the critical operations, customer information and management systems of online and in-store shopping venues so that consumers can realize a seamless, channel-agnostic purchasing experience.

The MindTree Multi-Channel Commerce Solutions leverage the company's multi-channel commerce framework and its e-commerce implementation expertise to significantly reduce development time and effort, and improve time to market. With multi-channel commerce capabilities, retailers are able to enhance the customer experience and focus on order fulfillment of both online and in-store shoppers. Key benefits of the MindTree Multi-Channel Commerce Solutions include:

-- A unified view and management of customer, inventory and order data across multiple channels

-- Increased customer loyalty through cross-channel loyalty programs

-- Personalized shopping experiences using techniques such as guided selling systems and decision trees

-- Consistent brand, product, price and promotional information across all channels

"The e-commerce market in Australia has huge potential to leapfrog into using emerging technologies," said MindTree Vice President and Head, Retail Industry Group, Babuji Abraham. "As e-commerce gains traction in this market, a critical success factor for retailers will be the ability to align their in-store and online operations. With our new Multi-Channel Commerce offering, MindTree is helping retailers take the next step with a solution that enables the various channels to be integrated and managed as a whole, to provide consumers a pleasant shopping experience."

MindTree follows a consulting-led methodology to understand its customers' unique needs and deliver solutions. MindTree assesses a retailer's IT systems and processes, identifies unique problem areas, and delivers a high-level solution roadmap through customized workshops. For more details on the MindTree workshops, please visit:
www.mindtree.com/retail-workshop.

MindTree's dedicated Retail Industry Group delivers technology solutions across the retail value chain spanning marketing, merchandising, supplier collaboration, warehouse and store management. MindTree has developed solutions and frameworks on retail analytics, multi-channel integration, mobile commerce, master data management and RFID. Having partnered with retail leaders across the globe, MindTree provides dedicated Centers of Excellence for Oracle Retail, IBM WebSphere, Microsoft Dynamics, Mainframe and System I, SAP-IS-Retail, and Testing. MindTree offers services ranging from consulting, application development and maintenance, independent testing, infrastructure management and tech support, to package implementation and support.

About MindTree

MindTree Ltd. is a global IT Solutions company specializing in IT Services, Independent Testing, Infrastructure Management and Technical Support (IMTS), Knowledge Services and Product Engineering, which comprises R&D Services and Software Product Engineering. MindTree partners with its clients to create a transparent, value-based relationship. Our people build innovative solutions in a wide range of technology domains that enable our customers to succeed in their business goals.

MindTree was ranked 45th among the leaders in IAOP's 'The 2009 Global Outsourcing 100'. The Company is publicly listed in India. Please visit us at www.mindtree.com.

Safe Harbor

Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause our actual results to differ materially from those in such forward-looking statements. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.


CONTACT DETAILS
Ashwini Rajeswara, MindTree, +91 (80) 67064000, ashwini_rajeswara@mindtree.com

KEYWORDS
CONSUMER, MARKETING, BUSINESS SERVICES, IT, RETAIL, TECHNOLOGY

If you wish to change your Business Wire India selection please click on this link http://www.businesswireindia.com/media/news.asp and use your personal username and password to login.

Submit your press release at http://www.businesswireindia.com