A new and fully dedicated Avaya National Service Center has been set up in Lower Parel, Mumbai. The state-of-the-art National Service Center is being inaugurated by Avaya’s Managing Director, Mr. Priyadarshi Mohapatra on 5th May 2014. Commenting on the development, Mr. Mohapatra said, “The speed and efficiency demonstrated by Enkay in building the Avaya dedicated National Service Center is indeed commendable. Coupled with the high level of competencies and their pan-India presence, Enkay has established itself amongst the best emerging partners of Avaya in India. Avaya is happy that EnkayCare brand will now include Avaya services too. We are confident that the Avaya-Enkay combine will help serve Avaya customers better than ever before.”
The Avaya National Service Center (ANSC) will provide remote maintenance services and expert diagnostic services for the full range of Avaya solutions including Unified Communications, Contact Center, Video Collaboration and Networking solutions. The ANSC is equipped to provide upto Tier-3 support to the large number of Avaya customers across the country. The ANSC will extend services to customers through 120+ trained and certified engineers located across all major cities including Pune, Delhi, Ahmedabad, Kolkata, Hyderabad, Bangalore, Chennai and Mumbai.
Commenting on the Avaya National Service Center Mr. Dayal Hemrajani, CMD, Enkay Technologies said, “The creation of the Avaya National Service Center embodies the vision, commitment and capability of Enkay to support the huge customer base of Avaya in India. We are confident that the ANSC will contribute in raising the level of Avaya services in India and be recognized as a center of excellence in India. We are thankful to Avaya for their support and inputs in setting-up this state-of-the art National Service Center.”
About Enkay Technologies India Pvt. Ltd.
Enkay Technologies has developed a wide array of cutting edge products and solutions comprising of Data Networking, IP Telephony, Contact Center, Unified Communications, Audio Visual System Integration, Video conferencing, Integrated Security Systems & Solutions respectively.
Enkay Technologies has offices across all major cities e.g. Mumbai, Bangalore, Delhi, Hyderabad, Ahmedabad, Pune, Chennai and Kolkata supported by a wide distribution network to cover the entire length and breadth of the country. Known for its exemplary service, Enkay is backed by over 300 employees, including 120 highly trained services and networking engineers.
Enkay offers one-stop-shop convenience to its diverse customers having an equally diverse set of requirements, be it a Govt. Offices, PSUs, Large corporate or multi-location enterprise. Enkay has a complete range of products, sales & support capability to meet the convergence needs of the Indian corporate world.
For additional information write us, ho@enkayindia.com or call 91-22-66262222 or visit us at www.enkayindia.com
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications and video collaboration, contact centers, networking and related services. Avaya is a recognized innovator and leading global provider of open, mobile, real-time business collaboration and communications to companies that depend on state-of-the-art solutions to improve efficiency, collaboration, customer service and competitiveness. The company provides services directly and through its channel partners to large enterprises, small and midsized businesses, and government organizations around the world.
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