Monday, February 29, 2016

BWI: Post Budget Reactions for the Education and Skill Sector By :- Vijay K Thadani, Vice Chairman & Managing Director, NIIT Ltd.

 
Source : NIIT Limited
Monday, February 29, 2016 6:45PM IST (1:15PM GMT)
 
(NSE: NIITLTD)
Post Budget Reactions for the Education and Skill Sector By :- Vijay K Thadani, Vice Chairman & Managing Director, NIIT Ltd.
 
New Delhi, Delhi, India

We welcome the focus on education, skills, job creation and entrepreneurship in this budget. Emphasis on promoting excellence in higher education on a level playing field by identifying 10 public and 10 private institutions, is a good move. 

Digital repository for validation of qualification will provide a great boost to high employment industries, such as the IT sector. Also, upgradation of National Career Services will produce more effective connection of jobs with skills.
 
The maturity of digital technology and its role in the society is visible from the fact that MOOCs will be used for mentoring new entrepreneurs.

About NIIT
 
Established in 1981, NIIT Limited, a global leader in Skills and Talent Development, offers multi-disciplinary learning management and training delivery solutions to corporations, institutions, and individuals in over 40 countries. NIIT has three main lines of business across the globe- Corporate Learning Group, Skills and Careers Group, and School Learning Group.
 
NIIT's Corporate Learning Group (CLG) offers Managed Training Services (MTS) to market-leading companies in North America, Europe, Asia, and Oceania. The comprehensive suite of Managed Training Services includes custom Curriculum Design and Content Development, Learning Administration, Learning Delivery, Strategic Sourcing, Learning Technology, and Advisory Services. With a team of some of the world's finest learning professionals, NIIT is dedicated to helping customers increase the business value of learning and development (L&D). Built on the sound principles of 'Running Training like a Business', NIIT's Managed Training Services and best-in-class training processes enable customers to align business goals with L&D, reduce costs, realise measurable value, benefit from rock-solid operations, and increase business impact.
 
NIIT's Skills and Careers Group (SNC) delivers a diverse range of learning and talent development programs to millions of individual and corporate learners in areas including Banking, Finance & Insurance, Soft Skills, Business Process Excellence, Retail Sales Enablement, Management Education, Multi-Sectoral Vocational Skills, Digital Media Marketing, and new-age IT. These programs are delivered through a hybrid combination of the 'Cloud Campus' online platform, satellite-based 'Synchronous Learning Technology' and a physical network of hundreds of learning centers in India, China, and select markets in Asia & Africa. The flagship multi-disciplinary course offerings include the industry-endorsed RevGNIIT program and a set of Post Graduate Programs for students from different streams, apart from a wide range of specialist short duration programs.
 
To further strengthen its SNC portfolio in India, NIIT has tied up with industry majors like ICICI Bank for NIIT Institute of Finance Banking Insurance& Training Limited, IFBI; leading business schools in India for NIIT Imperia; Genpact for NIIT Uniqua; and a joint venture with NSDC for NIIT YuvaJyoti Limited. Besides this, for the China market, NIIT has tied up with governments and software parks in Guian, Chongqing, Wuxi, Suzhou, Changzhou, Zhangjiagang, Haikou and Dafeng, for state-of-the-art public-private partnership centres.
 
Recently NIIT has introduced - StackRouteTM, an initiative to produce the world's best full stack programmers.  StackRouteTM aims to create multi-skilled, and multi-disciplinary programmers who can become key members of high-performance teams in top notch product engineering companies, start-ups, and IT firms. Further the company has also launched NIIT.tv – a digital learning initiative that brings skilling from NIIT classrooms to every digitally connected Indian, for free, at any time and place of their choice. A disruptive innovation by NIIT for the education space. NIIT.tv will deliver for the very first time, skill-based live courses as well as on-demand courses to the masses, through the digital medium.

As NIIT's wholly owned subsidiary for its K-12 school learning initiative - MindChampion Learning Systems Limited, is providing technology based learning to around 2,000 private schools across India, reaching out to more than a million students. The futuristic NIIT nGuru range of learning solutions for schools comprises Interactive Classrooms with digital content, technology-driven Math Lab, IT Wizard programs and Quick School - an Education Resource Planning software.
 
As the Most Trusted Brand in India for the 3rd year in a row (Brand Trust Report, 2015), NIIT's learning and talent development solutions, continue to receive widespread recognition globally. NIIT has been named among the Top 20 Training Outsourcing Companies for the past seven consecutive years by Training Industry, Inc. USA. Further, leading Indian ICT journal Dataquest has conferred upon NIIT the 'Top Training Company' award successively for the past 20 years, since the inception of this category. NIIT YuvaJyoti Ltd was recognized as the Best Vocational Education and Skill Development initiative at the World Education Summit, 2014.

Visit us at: www.niit.com 
Follow us on: www.twitter.com/niitltd

Photo Caption: Vijay K Thadani Vice Chairman  Managing Director NIIT Ltd

 
Media Contact Details

Prateek Chatterjee, Vice President, Corporate Communications & Marketing NIIT Limited, ,+91-9910201085 ,+91 (124) 4293041 , prateek.chatterjee@niit.com

Swati Sharma, Corporate Communications & Marketing NIIT Limited, ,+91-9582078623 ,+91 (124) 4293042 , swati.1.sharma@niit.com

 

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BWI: WNS and Scandinavian Airlines Extend Strategic Relationship

 
Source : WNS
Monday, February 29, 2016 6:30PM IST (1:00PM GMT)
 
NYSE:WNS(NYSE:WNS)
WNS and Scandinavian Airlines Extend Strategic Relationship
 
Mumbai, Maharashtra, India and New York, United States

WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) services today announced that it has extended and expanded the company’s relationship with Scandinavian Airlines (SAS). The contract has been extended until October 2019, with WNS continuing to provide a comprehensive range of services in Passenger Revenue Accounting.  Under the new agreement, WNS will incrementally provide analytical support, along with solutions across risk, audit and compliance to SAS.  
 
"WNS is delighted to continue the long-term relationship with Scandinavian Airlines. WNS’ rich history of servicing airlines, along with our comprehensive capabilities across Finance & Accounting, Analytics, Contact Center and Industry-specific solutions were critical factors in expanding our relationship.  This strategic partnership is a testimony to the value being driven by the team,” said Keshav R. Murugesh, Group CEO, WNS.
 
“We are happy to extend our partnership with WNS. In this relationship, WNS has transformed the PRA services for us and delivered significant business outcomes. With a dedicated team of experts and in-depth industry knowledge of the airline industry, WNS has clearly understood our business goals and consistently delivered innovative and efficient business solutions,” said Lars Sandstrom, Head of Passenger Revenue Accounting, SAS.
 
About SAS
 
SAS is Scandinavia’s leading airline and has an attractive offering to frequent travelers. In 2014/2015, a total of 28.1 million passengers traveled with SAS to 119 destinations in Europe, the US and Asia. Membership in Star Alliance provides customers with access to a far-reaching network. Altogether, Star Alliance offers more than 18,500 daily departures to 1,330 destinations in 193 countries around the world.
 
About WNS
 
WNS (Holdings) Limited (NYSE: WNS), is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process management services such as finance and accounting, customer care, technology solutions, research and analytics and industry specific back office and front office processes. As of December 31, 2015, WNS had 31,340 professionals across 39 delivery centers worldwide including China, Costa Rica, India, Philippines, Poland, Romania, South Africa, Sri Lanka, United Kingdom and the United States. For more information, visit www.wns.com.
 
Safe Harbor Provision
 
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

 
Media Contact Details

David Mackey, Corporate SVP - Finance & Head of Investor Relations WNS (Holdings) Limited, ,+1 (201) 942-6261 , david.mackey@wns.com

Archana Raghuram, Head – Corporate Communications WNS (Holdings) Limited, ,+91 (22) 40952397 , archana.raghuram@wns.com;pr@wns.com

 

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BWI: "Budget Promotes Affordable Housing" - Mr. Praveen Jain, President, NAREDCO

 
Source : National Real Estate Development Council (NAREDCO)
Monday, February 29, 2016 6:28PM IST (12:58PM GMT)
 
"Budget Promotes Affordable Housing" - Mr. Praveen Jain, President, NAREDCO
 
New Delhi, Delhi, India

National Real Estate Development Council (NAREDCO) welcomed the Budget as growth-oriented which will provide impetus to agriculture, infrastructure and rural sector development, besides providing incentive to affordable housing by allowing 100% deduction for profits to an undertaking from a housing project for flats upto 30 sq. mtr in four metro cities and 60 sq. mtr in other cities, approved during June 2016 to March 2019 and is completed within three years of approval, allowing Rs. 50,000/- additional deduction of interest on home loan for loans upto Rs. 35 lakh sanctioned during next fiscal year, for first time home buyers, provided the value of house does not exceed Rs. 50 lakh and exempting Service Tax on Construction of affordable houses upto 60 sq. mtr under any scheme of Central or State Govt. including PPP. Another proposal to stimulate housing activity in the budget is to facilitate investment in Real Estate Investment Trust (REIT) by disallowing DDT.
 
Deductions provided on profit from Construction of affordable houses upto 60 sq. mtr carpet area and home loan interest for first time home buyers would boost depressed housing sector, said Shri Parveen Jain, President, NAREDCO, adding that scrapping of Dividend Distribution Tax (DDT) on income distributed to Real Estate Investment Trusts (REITs) and INVITs make investments attractive for investors. Popular investment tool the world over, REITs works similar to mutual funds where individuals and institutions pool in money to invest in leased office or retail assets.

 
Media Contact Details

Lokesh Sharma, lokesh.regionalpr@gmail.com, ,+91-9582590886

 

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BWI: Rural Focus at Union Budget 2016 will Generate Domestic Demand; Dr. Mahesh Gupta, President PHDCCI

 
Source : PHD Chamber of Commerce and Industry
Monday, February 29, 2016 5:23PM IST (11:53AM GMT)
 
Rural Focus at Union Budget 2016 will Generate Domestic Demand; Dr. Mahesh Gupta, President PHDCCI
 
New Delhi, Delhi, India

While applauding the Union Budget 2016-17 budget announcements, President, PHD Chamber, Dr. Mahesh Gupta said that Budget has touched the ground and its focus on rural India would go a long way to generate demand in the economy and give a push to overall growth and development of the country. We are happy that our suggestion to increase deduction on exemption for Income Tax on interest paid on Home Loans has been partly accepted as there is an additional exemption of Rs. 50,000 for housing loans up to Rs. 35 lakh, provided cost of house is not above Rs. 50 lakh which will give a boost to the real estate sector, he said.

The nine pillars of Union Budget viz. Agriculture, rural sector, health sector, education skills and job creation, infrastructure and investments, financial sector reforms, governance and ease of business, fiscal discipline, and tax reform to reduce compliance burden are inspiring and will not only fuel economic growth but increase India’s competitveness, said Dr. Gupta.

We suggest that there should not be any cap on the price of house. It should be open-ended for the house buyers, said Dr. Mahesh Gupta.

Stimulus to real estate sector would provide a significant fillip to the economy and enhance India’s GDP and so will be the level of enhanced revenue to the government and desired fiscal consolidation, said Dr Gupta.

Allocation of over Rs. 87,000 crore for rural development is encouraging as it will increase farmers’ income in the coming times and fuel rural demand which is the need of the hour, he said.

Allocation of Rs. 38,500 crore for MGNREGA will facilitate employment generation in rural areas and will facilitate all-inclusive growth in the economy, he added.

However, the supply side should also be focussed particularly availability of food items should be ensured as demand is going to increase in the rural segments in the coming times, said Dr. Mahesh Gupta.

Allocation of Rs 2.87 lakh crore to Gram Panchayats is highly appreciable as it will help in growth and development at the grassroots of villages, said Dr. Gupta.

Focus on development of infrastructure through high allocation of Rs. 2,21,246 crore while capital expenditure of Rs. 2 lakh crore on railways and roads will lead to creation of state of the art infrastructure which is much needed for upscaling manufacturing growth and fueling economic growth in the coming times, he said.

The medium term goal of the government to abolish permit-raj regime is inspiring as it will fasten clearances and facilitate ease of doing business, added Dr. Gupta.

100% FDI allowed in marketing of food produce manufactured and processed in India will give a boost to not only the Food Processing Industry but also Agriculture sector. It will give a push to Make in India initiative of the government, he said. 

The government’s decision to retain fiscal deficit at 3.9% in 2015-16 and target of 3.5% in 2016-17 despite burden due to 7th Pay Commission, shows government’s commitment to maintain fiscal prudence, said Dr. Mahesh Gupta.

The budget focuses on socio-economic development as Rs. 1700 crore has been allocated for 1500 multi-skill development centres while 62 new navodaya vidyalayas to provide quality education, he said.

Also the additional healthcare cover of Rs 30,000 for senior citizens is a step in the right direction, he said.

Though no changes have been made in income tax slabs, the increase in deduction for rent paid to Rs. 60,000 from Rs. 20,000 will benefit the households, said Dr. Gupta.

The allocation of Rs. 25,000 crore towards recapitalization of Public Sector Banks is inspiring. However, the current state of banks desires more allocation of funds, he added.

The Price Stabilization Fund set up with a corpus of Rs. 900 crore is inspiring as it will help to maintain stable prices of pulses which have been a cause of worry in the recent times, he said.

The increase the turnover limit under Presumptive taxation scheme under section 44AD of the Income Tax Act to Rs. 2 crores is highly appreciable as it will bring big relief to a large number of assessees in the MSME category, said Dr. Gupta.

 
Media Contact Details

Abhishek, +91-9555999187,

 

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BWI: Frost & Sullivan at CABSAT to Discuss How Disruptive Technologies and Innovative Business Models Impact the MENA Broadcast Industry

 
Source : Frost & Sullivan
Monday, February 29, 2016 5:18PM IST (11:48AM GMT)
 
Frost & Sullivan at CABSAT to Discuss How Disruptive Technologies and Innovative Business Models Impact the MENA Broadcast Industry
Knowledge Partner for CABSAT 2016, Frost & Sullivan will share trends on OTT video, technology investment, and content marketplace in the Middle East and North Africa (MENA)
 
Dubai, United Arab Emirates

Increasing high speed connectivity, cheaper Pay TV, high-definition (HD) TV, and the growing adoption of Over-the-top (OTT) videos will redefine the business environment for the MENA media industry in the next five years, finds Frost & Sullivan. The global growth consulting firm is the Knowledge Partner for CABSAT 2016, the leading conference and exhibition for broadcast and digital media industry in the MENA.
 
Frost & Sullivan will release a State of the Industry report on March 8, 2016 and moderate a panel with key industry executives from Arab Radio & Television (ART), beIN Media, Eutelsat, Icflix, Intigral, and Yahlive to discuss if and how the MENA media market is ready for a shake-up as a result of disruptive technologies and business models.
 
“2016-2018 will see large-scale disruptions in the media industry, breaking traditional boundaries of businesses as well as pricing. Competition will intensify as international companies jostle side by side with regional players for airtime and consumer mind space,” says Vidya S Nath, Research Director, Digital Media, Frost & Sullivan.  
 
The consumer market is ripe for increase in distribution of HD TV channels as well as multi-screen videos. However, falling oil prices, political strife, and inconsistent growth in advertising revenues are challenging the broadcast industry. While technologies have matured for adoption to drive new-age content distribution, broadcasters and Pay TV operators are still struggling on structuring viable business models to realise faster ROIs.
 
“‘Converge to Diverge’ will be the new mantra. Companies will explore multiple avenues to pursue revenue growth,” says Vidya.
 
As the Knowledge Partner for CABSAT 2016, Frost & Sullivan will present a report on “State of the Industry: Market & Technology Trends in Broadcast, MENA,” a copy of which will be available for all Content Congress and CABSAT Conference Delegates. This in-depth Industry Insight will share key findings of the industry trends in media content marketplace, changing business models, viewership habits, technology trends, drivers and challenges, factors driving technology investment, and a technology investment index of countries in the region.
 
Frost & Sullivan finds that nearly 60 percent of TV households in the MENA have HDTVs and more than half have HD satellite TV receivers. In Gulf Cooperation Council (GCC) alone, 85 percent of TV households have HDTVs and HD receivers. However, less than a fourth of channels available in the region are transmitted in HD.
 
“High-definition is becoming a way of life across the MENA. The difference between luxury and premium is fast blurring in the way consumers perceive and purchase products. The growing HD footprint in the region is a positive sign for broadcasters to take their transmission to the next level. In order to maintain their competitive edge, they will need to respond to expectations of high-quality user experience and push out more and more HD content,” noted Vidya.
 
In parallel, there is a significant increase in multilingual content sourcing. A melting pot of diverse expat population, the region offers opportunities to international as well as local content producers to offer popular content. However, the market is highly fragmented and requires a deep-rooted understanding of the local ecosystem of content and technology partners.
 
Trends such as these will define technology investments for the broadcast industry looking for advanced solutions in collaborative workflows, advanced video compression, and security. The report will provide insights on what technology trends will drive the market and also present the technology adoption index across countries for the MENA.
 
To register for CABSAT 2016, which is strictly for trade and business only, visit the event’s website at www.cabsat.com.
 
If you are interested in more information on this report, want to meet our analysts at the event, or attend the panel discussion at the conference, please send an email to Anita Chandhoke, Corporate Communications at achandhoke@frost.com with your full name, company name, job title, telephone number, company email address, company website, city, state, and country.
 
About CABSAT
 
Running 8-10 March, 2016 at Dubai World Trade Centre (DWTC), the 22nd edition of CABSAT — the leading platform for the broadcast, production, content delivery, digital media, and satellite sectors across the Middle East, Africa and South Asia (MEASA) will continue to drive disruptive innovation, creation, distribution, and monetisation opportunities across the MENA film and audio entertainment media market.
   
About Frost & Sullivan
 
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.
 
Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.
 

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation, and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360-degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.
 
For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organisation prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics, and emerging economies?
 
 
Contact Us:     Start the discussion
 
Join Us:            Join our community
 
Subscribe:       Newsletter on “the next big thing"

http://www.frost.com
 

 
Media Contact Details

Anita Chandhoke, Corporate Communications Frost & Sullivan, ,+91-9916133311 ,+91 (80) 67028020 , achandhoke@frost.com

Ravinder Kaur, Corporate Communications Frost & Sullivan, ,+91-9940141714 ,+91 (44) 66814413 , ravinder.kaur@frost.com

 

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BWI: Union Budget 2016 – 17

 
Source : Dewan Housing Finance Corporation Limited (DHFL)
Monday, February 29, 2016 5:00PM IST (11:30AM GMT)
 
Union Budget 2016 – 17
Quote attributed to Mr. Kapil Wadhawan, CMD, DHFL
 
Mumbai, Maharashtra, India

This year’s union budget has been encouraging for the housing finance sector and the overall economy. The proposal to introduce 100% deduction to undertakings for construction of affordable housing will help us in realizing honorable PM’s “Housing for all by 2022” scheme.
                         
The proposal to introduce guidelines for renegotiation of PPP contracts and reform dispute redressal mechanism will encourage private participation in the development of affordable housing projects and road infrastructure.

                           

Decision to exempt REITS from DDT is also a welcome move. This will ensure positive movement on real estate projects and will help in bringing the sector on a sustained growth path.

DHFL had recommended empowering the customer for greater affordability. In this context, the decision to give additional exemption of Rs 50,000 for housing loan upto Rs 35 lakh sanctioned in 2016-17 for 1st time home buyer provided the cost of a house is not above Rs 50 lakh is praiseworthy and will definitely ensure that more Indians will fulfill their dream of owning a home of their own.

The decision to improve the ease of doing business in India by deepening corporate bond market and announce initiatives to reinvigorate private sector has come at the right time. This coupled with reduction in corporate tax rates from 30% to 29% from FY18 for companies with turnover less than  Rs.5 cr will boost the SME sector and help in economic growth.

DHFL welcomes government’s commitment to boost road infrastructure and address rural distress by skill development of rural population, allocating funds for MGNREGA scheme and providing support to agriculture. We are of the view that this year’s budget will enable the Indian economy to withstand adverse global pressure and move on the road to a more balanced, sustainable and inclusive growth. We will remain an attractive destination for investment over the medium and long term.
 
We also look at this Budget as one which has been quite responsible on the deficit and borrowings. Coupled with fall in crude prices which is a major input cost in our system, we can safely bet on inflation remaining benign. We see a very positive move on interest rate front as well as on bond market that will give a great fillip to financial services sector. 

Photo Caption: Mr. Kapil Wadhawan, CMD, DHFL

 
Media Contact Details

Bhoomi Patel, +91-9892275065, , bhoomi.patel@indexpr.in

 

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BWI: Building "Future Ready Factories" Will be Crucial in This Era of Intensifying Manufacturing Competitiveness

 
Source : Frost & Sullivan
Monday, February 29, 2016 3:38PM IST (10:08AM GMT)
 
Building "Future Ready Factories" Will be Crucial in This Era of Intensifying Manufacturing Competitiveness
The 13th edition of Frost & Sullivan's India Manufacturing Excellence Awards launched to identify and recognize the "Indian Manufacturer of the Year"
 
Mumbai, Maharashtra, India

Frost & Sullivan announced the launch of the 2016 edition India Manufacturing Excellence Awards (IMEA), the most comprehensive on-site assessment, benchmarking and recognition platform in the manufacturing sector. Through the IMEA platform, Frost & Sullivan has been accelerating the manufacturing competitiveness of the country through knowledge sharing, benchmarking and assisting adoption of best manufacturing practices.  The increasing competitiveness in the manufacturing sector and the focus on manufacturing propelled by the ‘Make in India’ campaign reconfirms the need for a program like IMEA in the country.  
 
The IMEA, with its rich legacy of 12 years, has been at the forefront of celebrating excellence and implementation of best practices in manufacturing units. Since its inception, this awards platform has supported participant companies in identifying opportunities for improvement toward enhancing business competitiveness. Further, this detailed assessment and the results thereof enable companies to ascertain actionable projects for implementation.  A system needed now, more than ever before, due to the increased impetus for manufacturing in India to help transcend to the next level.
 
Nitin Kalothia, Director – Manufacturing & Process Consulting, Frost & Sullivan says, "The future of manufacturing lies with nations who would build capabilities to collaborate and compete at global levels. Choice of appropriate technology for the manufacturing philosophy aptly supported by strong innovation culture will be the key characteristics of future ready factories."  
 
Frost & Sullivan identifies “Future Ready Factories”, in each industry sector that display best practices in manufacturing. The most coveted recognition – “The Indian Manufacturer of the Year” award goes to the company that has demonstrated excellence and leadership across the entire value chain.
 
The awards event to be held on December 9, 2016 at Hyatt Regency, Mumbai will be the platform for recognizing these companies and celebrating their stellar achievements. The IMEA banquet will see an elite roster including the crème-de-la-crème of the Indian manufacturing sector, industry experts and visionary leaders, and be a great networking opportunity.
 
The 2016 India Manufacturing Excellence Awards is supported by Media Partners – Automation Connect, Cargo Connect, Construction Business Today, eCargolog, Efficient Manufacturing, Logistics Reckoner, Manufacturing Today and Sustainability Next.
 
To know more about IMEA 2016 and its methodology, please log on to http://www.frost.com/imea
 
To participate in IMEA 2016, write to us at imea@frost.com with your full name, company name, designation, telephone number and e-mail address.
 
About Frost & Sullivan
 
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.
 
Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.
 
For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
 
http://www.frost.com

 
Media Contact Details

Anita Chandhoke, Team Leader, Corporate Communications Frost & Sullivan, ,+91-9916133311 ,+91 (80) 67028020 , achandhoke@frost.com

Abhra Mukherjee, Media & Communications Coordinator Frost & Sullivan, ,+91-9527620891 ,+91 (20) 40778816 , AbhraM@frost.com

 

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BWI: HDFC ERGO Receives the "Best Customer Experience" Award in Financial Sector

 
Source : HDFC Ergo General Insurance
Monday, February 29, 2016 12:30PM IST (7:00AM GMT)
 
HDFC ERGO Receives the "Best Customer Experience" Award in Financial Sector
Customer comes first for the General Insurance major
 
Mumbai, Maharashtra, India

HDFC ERGO General Insurance Company, one of India’s key private sector non-life insurance companies, has received the prestigious “Best Customer Experience of the Year” Award. The award was handed out for the Non-Banking (General Insurance) category at the Ninth Loyalty Awards & Customer Experience Awards organized by KamiKaze B2B Media.

HDFC ERGO’s Customer Service team was chosen as the winner amongst some of the very prominent financial services brands of the country. The award recognizes the efforts undertaken by the company in areas of Customer Service and Customer Experience which aims to improve Customer Relationships and strives for Customer Delight with empathy.

Speaking on the occasion, Mr. Mukesh Kumar, Executive Director of HDFC ERGO General Insurance said, “It’s an honor to receive the “Best Customer Experience” Award. This recognition will further motivate us to continue ensuring uninterrupted delight to our customers. HDFC ERGO has a focused customer centric approach in its service offerings. We believe in providing superior service to all our customers and continuously explore options to deliver improved and convenient services.”  

KamiKaze’s Customer Experience Awards are the outcome of a combination of consumer research by a leading research partner and through face-to-face meetings or over the phone with the jury. HDFC ERGO showcased a number of Intelligent Process Automation developed within the Customer Experience Management and other functions to provide a convenient and seamless customer experience along with substantial RoI delivered. Kamikaze Loyalty Awards and Customer Experience Awards celebrate best practices in delivering outstanding customer experience across a broad range of industries and categories in the country. Apart from providing leading brands with recognition for their hard work, the awards aim to support organizations by promoting continuous learning and innovation.  

About HDFC ERGO

HDFC ERGO offers a complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space. HDFC ERGO is expanding its network across the country and is today present in 108 branches spread across 91 cities with an employee base of over 2000 professionals. The Company also has a wide distribution network comprising of brokers, retail and corporate agents, bancassurance besides its own direct sales force.

 
Media Contact Details

Shobha Bhaskaran, +91-8108336272, , shobha.bhaskarn@metigon.com

 

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