Press release from Business Wire India
Source: Frost & Sullivan
Wednesday, September 26, 2012 03:37 PM IST (10:07 AM GMT)
Editors: General: People; Business: Business services, Information technology, Telecommunications; Technology
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Frost & Sullivan Anticipates Mobility, Cloud, and Social Media to be Key Trends Driving Adoption of Unified Communications
Frost & Sullivan successfully concludes its 3rd Annual South Asia Unified Communications Summit 2012
Mumbai, Maharashtra, India, Wednesday, September 26, 2012 -- (Business Wire India) -- The Unified Communications (UC) market in India witnessed rapid growth in 2011 and is expected to grow at a compound annual growth rate (CAGR) of 11.4 percent to touch USD 1113.7 million by 2018. Over USD 1.5 billion has been spent on UC hardware and software solutions over the last 4 years. Telephony and contact center markets are approaching maturity and would see low growth rates; whereas e-mail, IM/presence, and mobility are gaining high traction and hence have good growth prospects in near future. The key application to look forward in coming years would be 'conferencing and collaboration', for which very high growth rates are anticipated.
The Information and Communications Technologies (ICT) Practice of Frost & Sullivan successfully concluded its 3rd Annual South Asia Unified Communications Summit 2012 in Mumbai, Bangalore, and New Delhi on September 11, 13, and 18, respectively. Eminent speakers and panelists at the Summits in all three cities included Mr. Mukund Prasad, Director and CIO, Welspun India Limited; Mr. Subramanya, Executive Vice President and Global Chief Technology Officer, Hinduja Global Solutions; Mr. Sanjeev Prasad, CIO, Genpact India; Mr. Raj Kumar Sharma, Vice President, Sales, Arkadin India; Mr. Pankaj Gupta, Country Manager and Managing Director, Arkadin India; Mr. Minhaj Zia, Director, Collaboration Sales, Cisco India and SAARC; and Mr. Alok Sharma, Head, Collaboration Solutions, Cisco India and SAARC.
On this occasion, Parminder Saini, Industry Manager, ICT Practice, Frost & Sullivan, South Asia and Middle East stated, "The Indian UC market is driven by underpinning mega trends such as proliferation of smartphones and tablets. This is expected to exceed PC penetration in India, increasing traction of mobile data services and cloud adoption by enterprises and SMBs; as also the growing acceptance of social media in the collaborative framework of enterprises. The cloud-based delivery model of UC is very cost-effective and contributes to ease of deployment. The ecosystem of participants like system integrators and service providers are also entering into partnerships with vendors to support hosted UC services."
"The Indian UC market currently faces challenges in form of existence of legacy networks, separate networks for voice, video and data, and different protocols used by devices calls. Key trends suggest that the enterprise video market is expected to grow at around 35-38 percent YoY, IP telephony adoption would grow by 21 percent, mobility demand would be on the upswing, and maturing markets and users are expected to aid the adoption," added Ms Saini.
Mr. Pankaj Gupta, Managing Director, Arkadin ConferIndia (P) Ltd corroborated, "The UC market in India is entering a very exciting phase with enterprises looking at and adopting on-premise solutions and SMBs exploring options on the cloud. As enterprises proliferate further in terms of IT infrastructure and expand their businesses across geographies, the capability to work seamlessly from anywhere using any device would be critical to their working."
"UC tools and solution providers are working towards delivering these seamlessly; and Arkadin is all-set with its partnerships with Microsoft, Cisco and our own offerings, to provide a range of solutions to customers based on their needs. Over the next year, Arkadin will launch further solutions in the collaboration space and play an important role in the growth and development of the UC market in India," Mr Gupta added."
Mr. Minhaj Zia, Director, Collaboration Sales, Cisco India and SAARC opined, "UC is poised for unprecedented growth in India. It is an inevitably crucial investment for organizations that would help improve productivity and responsiveness while reducing IT costs. The convergence of voice, video, and data communications around a shared IP-based infrastructure is bringing benefits to businesses of every size, industry, and geography."
"Our vision at Cisco is to empower people to connect, communicate, and collaborate across diversified workspaces, utilizing the intelligent network to provide services, thus leveraging full potential of UC," he elaborated.
The Gold Partners for the Summit were Arkadin and Cisco, and the media partners were Light Reading India, TelecomWatch, and Telecom Era.
If you wish to know more about the Summit, please send an e-mail with your complete contact details to Caroline Lewis/Akshata Mhatre at caroline.lewis@frost.com/akshatam@frost.com. For more information on the Summit, please log on to http://www.frost.com/SouthAsiaUCSummit2012.
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CONTACT DETAILS
Caroline Lewis, Corporate Communications - South Asia, Frost & Sullivan, +91 9821737935, caroline.lewis@frost.com
Akshata Mhatre, Corporate Communications - South Asia, Frost & Sullivan, +91 (22) 66072020, akshatam@frost.com
Nimisha Iyer, Corporate Communications - South Asia, Middle East and North Africa, Frost & Sullivan, +91 9820050519, niyer@frost.com
KEYWORDS
PEOPLE, BUSINESS SERVICES, IT, TELECOMMUNICATIONS, TECHNOLOGY
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