BWI: Pitney Bowes to Inaugurate the First Customer Engagement Program “InterAct” in Mumbai

Press release from Business Wire India
Source: Pitney Bowes Inc.
Monday, November 14, 2011 04:06 PM IST (10:36 AM GMT)
Editors: General: Consumer interest; Business: Business services, Education & training, Information technology; Technology
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Pitney Bowes to Inaugurate the First Customer Engagement Program "InterAct" in Mumbai
First in this series to be attended by the top service bureaus and managed print service providers in India

New Delhi, Delhi, India, Monday, November 14, 2011 -- (Business Wire India) -- Pitney Bowes India, a part of Pitney Bowes Inc. (NYSE: PBI),the global mailstream technology company is all set to launch the inaugural "InterAct", an annual customer engagement program in India. This initiative will provide a platform for Pitney Bowes India to have direct interface with their customers and to understand their needs better. Pitney Bowes plans to make this an annual initiative with the aim of adding value to its customers - through education, information exchange and feedback.

Conceptualized as an annual Pitney Bowes property, this customer engagement program will see an active dialogue taking place with existing and new customers on trends and challenges in the industry. Through this program, Pitney Bowes is targeting a highly focused group of audience in these verticals: Banking and Financial Services, Insurance, Telecom, Government, Print service providers and Service Bureaus.

The first InterAct Program is scheduled for 18th of November 2011 in Mumbai. It will focus on a highly targeted group of audience like the top Managed Print Service Providers in India. The event is expected to provide an excellent insight into the Customer Communications Management (CCM) life cycle and the latest technologies and solutions available under the Pitney Bowes' CCM range of software and hardware.

Commenting on InterAct, Mr. KM Nanaiah Managing Director - Pitney Bowes India said "Pitney Bowes has always believed in creating customer value. The InterAct program is yet another initiative from PB in delighting our customers. I am sure they will immensely benefit in understanding the latest trends in technology and solutions in Customer Communication Management in the transactional document space. InterAct would enable the Managed Print Service Providers to create strong value propositions that organizations can leverage to communicate effectively with their customers. Key to success in any competitive environment is in translating every customer communication opportunity to deliver key organizational messages to improve customer engagement. We have the right tools that can help organizations accomplish that goal"

The first in the series will be attended by a highly focused group of 25 key Managed Print Service providers across the country− brought under one roof for the first time in India. The organizations will be presented with the latest technologies and solutions through presentations, discussions and debate. Included in the program is a networking lunch.

About Pitney Bowes:

Delivering more than 90 years of innovation, Pitney Bowes provides software, hardware and services that integrate physical and digital communications channels. Long known for making its customers more productive, Pitney Bowes is increasingly helping other companies grow their business through advanced customer communications management. Pitney Bowes is a $5.4 billion company and employs more than 30,000 worldwide. Pitney Bowes: Every connection is a new opportunityT. www.pb.com

About Pitney Bowes India:

Pitney Bowes India Pvt. Ltd. is part of the global Pitney Bowes group, whose parent company is Pitney Bowes Inc. (www.pb.com) Pitney Bowes India is the only mailstream solutions provider with a direct presence in India. As the leading provider for pre- and post-print solutions and equipment, its 10 offices serve over 12,000 customers including large enterprises and small-medium businesses. For more information, please visit: www.pitneybowes.co.in


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KEYWORDS
CONSUMER, BUSINESS SERVICES, EDUCATION, IT, TECHNOLOGY

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