BWI: Indian IT Services Market in the Telecom Vertical was Estimated to be USD 911.57 mn in 2010 and is Expected to grow at a CAGR of 17 percent by 2017

Press release from Business Wire India
Source: Frost & Sullivan
Monday, October 10, 2011 04:33 PM IST (11:03 AM GMT)
Editors: General: Economy, People; Business: Business services, Information technology, Telecommunications; Technology
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Indian IT Services Market in the Telecom Vertical was Estimated to be USD 911.57 mn in 2010 and is Expected to grow at a CAGR of 17 percent by 2017


Mumbai, Maharashtra, India, Monday, October 10, 2011 -- (Business Wire India) -- The Indian Telecom Market is highly-dynamic and characterized by low Average Revenue per User ARPU and high churn rates. The telecom industry witnessed the launch of 3G, Broadband Wireless Access (BWA), and Mobile Number Portability (MNP) in the recent past, and these are expected to drive industry growth in the coming years. Recent developments in the industry are pushing the Telecom Service Providers (TSPs) to increase their focus on acquiring customers profitably and retaining them. They are now focusing on strengthening the Value-Added Services (VAS) portfolio, ensuring rapid go-to-market for new services; and enhancing customer experience as the means to enable profitable growth.

Frost & Sullivan recently hosted the IT in Telecom Summit in Mumbai and Delhi to discuss the role of IT in the Telecom sector, the new technologies which will help these companies as well as the changing role of system integrators. Eminent speakers and panelists included Nitin Bhat, Partner, Frost & Sullivan, Asia Pacific, Anil Pochiraju, Managing Director, India & SAARC,F5 Networks, Ashish Pachory, Chief Information Officer, Tata Teleservices, Makarand Pawar, Assistant Vice President, VAS and New Technologies, Idea Cellular, Shafiq Anjum, Vice President Information Technology, Videocon Telecommunications Ltd and Samir Dhaga, Vice President-IT, Videocon D2h

According to a Frost & Sullivan study, it has been noted that the Indian IT Services Market in the Telecom vertical was estimated to be USD 911.57 mn in 2010 and is expected to grow to USD 2769.3 mn in 2017 with a Compound Annual Growth Rate (CAGR) of 17 percent. The Operations Support Systems/Business Support Systems (OSS/BSS) dominate the IT services spend by TSPs, followed by network and security services.

According to Nishchal Khorana, Head-Consulting, Information and Communications Technology Practice, Frost & Sullivan, South Asia and Middle East, "IT in the Telecom sector would play a very crucial role in keeping the business active and competitive. The business dynamics will require a robust IT strategy ensuring enhanced customer experience. The large amounts of investments involved, will require telecom providers to engage closely with the vendors and prioritize the IT investments based on a well-drawn out road map".

Some notable trends in the market: telecom operators are looking at making their system environment more scalable and flexible to become more agile and adapt to changes quickly, TSPs are also focusing on offering superior service quality to customers and improve their margins, TSPs are increasing attention towards optimizing their network operations.

"F5's Service Delivery Networking solutions allow service providers to break away from the traditional and costly approach of using multiple service delivery solutions for voice, data and video. Our integrated service delivery offerings enable service providers to optimize their 3G investments to deliver a rich and seamless mobile experience, while adhering to industry standards and architectures," said Anil Pochiraju, Managing Director India and SAARC at F5. "We believe that mobile applications will be the future and F5 with its experience with service providers globally is uniquely positioned to enable service providers in India, to transition towards a mobile network that takes an application oriented approach".

F5 Networks was the Platinum Partner for the Summit. Telecom Era, Telecomlead.com, and TelecomWatch were the media partners for the event.

About Frost & Sullivan

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CONTACT DETAILS
Caroline Lewis,Corporate Communications - South Asia, Frost & Sullivan, +91 9821737935, caroline.lewis@frost.com
Nimisha Iyer,Corporate Communications - Middle East, North Africa, and South Asia, Frost & Sullivan, +91 9820050519, niyer@frost.com

KEYWORDS
ECONOMY, PEOPLE, BUSINESS SERVICES, IT, TELECOMMUNICATIONS, TECHNOLOGY

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