Press release from Business Wire India
Source: TripAdvisor Media Network
Saturday, January 29, 2011 02:00 PM IST (08:30 AM GMT)
Editors: General: Consumer interest, Law & justice, Social issues, Travel & tourism; Business: Business services, Hospitality, Travel & tourism
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TripAdvisor Unveils Highly Unrecommended List of Hotels in India
Millions of travellers give a thumbs down to these Indian hotels
New Delhi, Delhi, India, Saturday, January 29, 2011 -- (Business Wire India) -- Centaur Hotel IGI Airport, New Delhi voted the worst amongst the dirtiest hotels for three consecutive years!, in India as well as Asia
TripAdvisor®, the world's largest and most popular travel site , with more than 40 million monthly visitors, today unveiled the list of India's Dirtiest Hotels in 2010 , according to reviews by millions of real travellers. Delivering its promise of being the world's most trusted travel advice to help travellers plan their trips; TripAdvisor identifies India's most disturbingly dirty hotels. True to its core, the Dirtiest Hotels are not based on expert opinions or journalist reviews but solely on the real experiences of millions of travellers from India and around the world.
This is the 6th edition of the Dirtiest Hotels list worldwide and the 3rd edition of India's Dirtiest Hotels list.
The hotels hall of shame for 2010 includes eight filthy hotels in New Delhi, Chennai, Mumbai Agra and Munnar. From broken fixtures, filthy bedding and bugs, what travellers saw, smelled and experienced was shocking. "Awful, Pretty Bad, Worst, Not Recommended, Disgusting" are just some of the terms used by travellers to describe these properties and warn other travellers.
Centaur Hotel IGI Airport , Hotel Namaskar in New Delhi and Raj Residency, Chennai are 3 hotels that have been featured in the list for 2 years in a row. These 3 hotels along with Hotel Metro Tower, New Delhi have also found their pride of place in Asia's Top 10 dirtiest hotels this year!
Despite its proximity to the world class T3 International airport in Delhi, Centaur Hotel consistently receives extremely negative reviews by travellers and has continuously been on the list for the past 3 years.
A disappointed TripAdvisor member says, "I think it would have been better to spend the night at the airport rather than go through the torture at Centaur. I think it's high time either the management was changed or they shut it down".
It is appalling to see that the top 3 metropolitan cities of Delhi, Mumbai and Chennai account for 6 out of the 8 dirtiest hotels in the list
"The collective opinions of millions of real travellers on TripAdvisor can help others save themselves from bug bites, lousy service, dirty sheets and damp rooms. The list is only intended to serve as a strong reminder to hotels that cleanliness is the least that travellers expect from their hotel rooms & surroundings, and when hotels fall short of delivering it, travellers have platforms such as TripAdvisor where they can expose such hotels in front of a global audience", said Mr. Sharat Dhall, Managing Director, TripAdvisor India.
The list of Dirtiest hotels follows in close heels of the 2011 Travellers Choice Hotel Awards released by TripAdvisor annually to showcase the best in hospitality around the world and India, across several categories ranging from Bargain to Luxury.
Here is the complete 2011 list of the Dirtiest Hotels in India. Listed alongside are actual reviews from travellers who braved these hotels:
Hotel Namaskar, New Delhi: "We have travelled very widely in India and the Hotel Namaskar has been our worst accommodation yet. It might be cheap but avoid it!
We were woken in the night by a fight in the lobby. The room had no windows. The bathroom was disgusting - even by Paharganj standards. The hotel is located down a dark and rather dodgy alleyway. Essentially, this hotel is a total dive. We only stayed one night and cancelled our other reservations".
Raj Residency, Chennai: "Room No.252 allotted was worst than dormitory rooms. A/c was not working, water heater was not working. After fire fighting with manager alternate room 251 provided which was better off than earlier. Hotel should be banned and License registration to be cancelled by Govt. authority for not maintaining the hotel".
Hotel Metro Tower, New Delhi: "Had a terrible time with the managers - they'll cheat blatantly if they know you are in desparate need. Rooms are cramped, dirty and there are very few decent rooms and consider yourself as blessed if you get one of those. An amazing place to gift a free holiday to your enemy - he'll regret it & you'll love it!!!".
Centaur Hotel IGI Airport, New Delhi: "It is shameful that this hotel is rated five star. In spite of management's claims of renovations, nothing has changed: bugs in the room, dirty carpets, bad smell, poor front desk services, 20 year old TVs, and strange people hanging out in the lobby".
Hotel Manama, Mumbai: "I'm glad I'm not suicidal as I would have considered ending my life before going to sleep so I could avoid waking up in this dirty, neglected and depressing hotel".
Shanti Lodge, Agra: The first look was decent and we decided to book the hotel...then when we came to our room it was terrible...the bathroom flush was not working, there was no hot water...the cable TV was not working and there were frequent power cuts.".Hotel Unicontinetal, Mumbai: "We would prefer to camp out with the scores of families on the streets directly outside this hotel than to ever even consider venturing inside its filthy, greedy, unwholesome walls ever again".
Autumn Trees, Munnar: "We booked this hotel based on the website - The pictures are clearly edited - When you reach the hotel, there is a garbage dump by one side, and there are no tea gardens etc next to it. The real shock comes to you once you go into your room - The conditions can only be described as: A SHABBY STINKING ROOM IN A LODGE.
We booked it for 2 nights in Munnar by paying in advance, but after one night, we said, enough - and we rushed out, of course after losing the booking amount".
The TripAdvisor India site launched a little over 2 years ago already attracts over 3 million unique Indian visitors a month. Its popularity as one of the top 3 travel sites in the country is owing to its rich content on Indian destinations and hotels in the country coupled with the growing trend of Indians' planning their trips based on the experience of other travellers'.
To check out the list of the worst hotels worldwide go to
http://www.tripadvisor.in/DirtyHotels
For a window of respite from the worst check out the top hotels worldwide by region including India in the 2011 Travellers' Choice Awards list at http://www.tripadvisor.in/travelerschoice
About TripAdvisor
TripAdvisor® is the world's largest travel site, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools.
TripAdvisor® Media Group, operated by TripAdvisor LLC, attracts more than 50 million unique monthly visitors* across 17 popular travel brands**. TripAdvisor-branded sites make up the largest travel community in the world, with more than 40 million unique monthly visitors***, 20 million members, and over 40 million reviews and opinions. The sites operate in 26 countries worldwide****, including China under daodao.com. TripAdvisor also operates TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor's millions of monthly visitors. The division includes Business Listings, which allows hoteliers to connect directly to millions of researching travellers, and Vacation Rentals, which helps property managers and individual home owners list their properties and showcase hotel alternatives.
TripAdvisor Media Group websites have been recognized as top travel resources in 2010 by Condé Nast Traveller, Good Housekeeping, TIME magazine and Travel + Leisure.
TripAdvisor and the sites comprising the TripAdvisor Media Group are operating companies of Expedia, Inc. (NASDAQ: EXPE).
TripAdvisor and the TripAdvisor logo are trademarks or registered trademarks of TripAdvisor LLC in the U.S. and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners.
©2010 TripAdvisor LLC. All rights reserved.
*Source: comScore Media Metrix for TripAdvisor Media Group Sites, Worldwide, August 2010
CONTACT DETAILS
Nikita Kejariwal, 2020 MEDIA, +91 9167443578, nikita@2020india.com
Devvaki Aggarwal, 2020 MEDIA, +91 9899157234, Devvaki@2020india.com
KEYWORDS
CONSUMER, LAW, SOCIAL, TOURISM, BUSINESS SERVICES, HOSPITALITY, TRAVEL
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