BWI: Encore Capital Group Uses Kronos Workforce Management Solutions

Press release from Business Wire India
Source: Kronos
Tuesday, June 19, 2012 04:20 PM IST (10:50 AM GMT)
Editors: General: Consumer interest, Economy, People; Business: Advertising, PR & marketing, Banking & financial services, Business services, Major diversified industrial groups
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Encore Capital Group Uses Kronos Workforce Management Solutions


Bangalore, Karnataka, India, Tuesday, June 19, 2012 -- (Business Wire India) -- MCM India Pvt. Ltd., a subsidiary of Encore Capital Group, Inc. (Nasdaq: ECPG), a leading provider of debt management and recovery solutions for consumers and property owners across a broad range of assets, is now using workforce management solutions from Kronos Incorporated to manage its workforce.

News Facts

-- The Kronos solution manages absence management and time and attendance for more than 1,600 MCM employees in India.

-- Prior to selecting Kronos, the company managed employee leave and time & attendance through a blend of manual and partially automated processes with limited visibility to employees. This led to significant administrative effort by Human Resources personnel to process month-end payroll.

-- Kronos solutions will enable employees to manage their leave and attendance data in real-time. The solution provides information to managers about their workforce availability, helping them make better decisions and increase productivity in operations as well as HR.

-- MCM selected Kronos because of the technology's ease of use and its track record with large-scale BPO implementations.

-- Kronos has been integrated into the company's existing scheduling system, and its Workday HR and payroll system.

Supporting Quotes

-- Rajiv Sharma, Vice President of Human Resources, MCM India Pvt. Ltd.
"Kronos is a great application and has helped us automate our time-keeping and absence management. The Kronos team managed the implementation flawlessly. They collaborated and partnered with us to understand our processes and to map them to the Kronos functionality."

-- James Thomas, country manager, India operations, Kronos
"Another excellent addition to Kronos' growing list of customers in India. We are particularly pleased with the speed of implementing the solution, showing the maturity levels we have reached in understanding Indian customer requirements and delivering them in quick time. It's exciting."

Supporting Resources

-- About Encore Capital Group

-- Connect with Kronos via Facebook, Twitter, Google+, LinkedIn, and YouTube.

-- Subscribe to our workforce management blogs.

-- Take a look at the lighter side of workforce management in our Time Well Spent cartoons.

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries - including more than half of the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.in.

© 2012 Kronos Incorporated. All rights reserved. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.



CONTACT DETAILS
Sumeet Doshi, Kronos Incorporated, +91 9892506857, sumeet.doshi@kronos.com
Shraddha R, 2020 MSL, +91 8861068515, Shraddha.r@2020msl.com

KEYWORDS
CONSUMER, ECONOMY, PEOPLE, MARKETING, BANKING, BUSINESS SERVICES, GROUPS

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